Terms of Participation

Terms of Participation

Omotenashi Nihonbashi offers guided tours and hands-on experiences in English.
We offer guided tours and hands-on experiences in English. Japanese visitors are also welcome to participate, but please be aware that the contents are geared towards foreigners.
By participating in these activities, all participants shall agree with the following points.

Cancellation Policy

As a general rule, after payment has been made, cancellations or reductions in the number of participants will not be refunded. However, if the organizer deems it impossible to hold the activity due to harsh weather conditions and other unforeseeable circumstances, the customer will be offered a different schedule. If not possible, a complete refund will be ensured.

Regarding our workshops, some of which require a reservation with our partner stores, please note that any delay beyond 15 minutes from the scheduled meeting time will result in automatic cancellation.

For all activities, if the organizer is notified in advance regarding changes on the customer’s end, the organizer will take care of verifying whether the desired changes are possible. Please be advised that in the event of delay, the activities may be cancelled, suspended or, if carried out, the duration may be shortened if deemed necessary.

We appreciate your understanding and cooperation.



Open weekdays 11:00-20:00, Saturdays, Sundays, and holidays 10:00-20:00

COREDO Muromachi 1 (B1),
2-2-1 Nihonbashi Muromachi, Chuo-ku, Tokyo

Direct access from Mitsukoshimae Station
1 min. walk from Tokyo Metro Ginza Line, Mitsukoshi Gate.
2 min. walk from Tokyo Metro Hanzomon Line.
5 min. walk from JR Sobu Line (Rapid), Shin-Nihombashi Station (direct access).

Phone: 03-3242-2334 (English 11:00am - 7:00pm)